Free Delivery when you spend £25
You will receive free standard delivery when you spend over £25 excluding balloons (see below)
Unfortunately we are not able to include inflated balloons as part of this offer. Any orders for inflated balloons are strictly for store collection only. We are currently changing our product profiles so this should not apply itself but may appear in those that have not yet been changed. Any orders that are placed will be contacted straight away to be rectified.
Standard Delivery is to mainland UK only (excluding Scottish highlands).We use the Carrier DPD Local to deliver your order.
Orders that are place before 1:30pm Monday to Thursday are generally delivered the next day.*
Orders placed on Friday before 1:30pm will be delivered Monday.*
Orders placed after 1:30pm on Friday until Sunday. will be delivered Tuesday.*
* Please note next day is an estimate and not a guarantee. Please allow up to 3 working days before you contact us. Please be aware of holidays, bank holidays and unexpected extreme weather conditions or circumstances that are out of our control that may delay delivery.
Also please note that items such as costumes may come via our manufacturer and may delay delivery by 1 working day.
Once your order has been dispatched you will receive an email from Party Rocks to let you know of the order update. From then on our delivery partner DPD Local will take over with notifications on your delivery. If you have any questions after you have received notification from DPD Local you will have to contact them directly. We will not be able to help with any issues such as safe place or change of address etc.
Store collection is only available at our Falkirk store.
Your order will be processed as soon as possible and an email will be sent when ready to collect.
Generally our store collection orders are ready on same day or one working day but some items such as costumes may take 2 working days as may come via a manufacturer. If you require a costume on same day or next day we recommend contacting the store directly or contacting us on our Contact Us page or message us on Facebook.